Shipping and payment terms

SHIPPING COUNTRIES

🌍 We currently ship to the following countries:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Lithuania, Latvia, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

SHIPPING RATES

🇦🇹 Austria

DPD

Home delivery — €8
Free shipping on orders over €175.

🇧🇪 Belgium

POSTNL

Home delivery — €11
Free shipping on orders over €200.

BPOST

Home delivery — €14
Free shipping on orders over €200.

🇧🇬 Bulgaria

ECONT

Home delivery — €8
Free shipping on orders over €175.

SAMEDAY

Home delivery — €7
Free shipping on orders over €160.

SPEEDY

Home delivery — €8
Free shipping on orders over €175.

🇭🇷 Croatia

OVERSEAS

Home delivery — €5
Free shipping on orders over €150.

HRVATSKA POSTA

Home delivery — €7
Free shipping on orders over €160.

🇨🇿 Czech Republic

ZÁSILKOVNA

Pick-up point delivery — 79 CZK
Home delivery — 105 CZK

PPL

Pick-up point delivery — 69 CZK
Home delivery — 105 CZK

🇩🇰 Denmark

POSTNORD

Home delivery — €17 for orders under €125
Home delivery — €8 for orders over €125 and under €250
Free shipping on orders over €250.

🇪🇪 Estonia

VENIPAK

Home delivery — €12
Free shipping on orders over €220.

LITHUANIAN POST

Home delivery — €13
Free shipping on orders over €220.

OMNIVA

Home delivery — €15
Free shipping on orders over €220.

🇫🇮 Finland

MATKAHUOLTO

Home delivery — €23 for orders under €150
Home delivery — €10 for orders over €150 and under €250
Free shipping on orders over €250.

POSTNORD

Home delivery — €30 for orders under €150
Home delivery — €15 for orders over €150 and under €250
Free shipping on orders over €250.

🇫🇷 France

COLIS PRIVÉ

Home delivery — €10
Free shipping on orders over €220.

COLISSIMO

Home delivery — €12
Free shipping on orders over €220.

🇩🇪 Germany

HERMES

Home delivery — €6
Free shipping on orders over €150.

🇬🇷 Greece

ACS

Home delivery — €9
Free shipping on orders over €220.

ELTA COURIER

Home delivery — €8
Free shipping on orders over €220.

🇭🇺 Hungary

PACKETA

Z-POINT — €5 (free on orders over €150)
Home delivery — €8 (free on orders over €200)

🇮🇹 Italy

HR PARCEL

Home delivery — €10
Free shipping on orders over €220.

BARTOLINI

Home delivery — €10
Free shipping on orders over €220.

🇱🇹 Lithuania

VENIPAK

Home delivery — €8
Free shipping on orders over €200.

LITHUANIAN POST

Home delivery — €8
Free shipping on orders over €200.

OMNIVA

Home delivery — €12
Free shipping on orders over €250.

🇱🇻 Latvia

VENIPAK

Home delivery — €9
Free shipping on orders over €220.

LITHUANIAN POST

Home delivery — €10
Free shipping on orders over €220.

OMNIVA

Home delivery — €14
Free shipping on orders over €250.

🇱🇺 Luxembourg

DPD

Home delivery — €18
Free shipping on orders over €250.

🇳🇱 Netherlands

POSTNL

Home delivery — €12
Free shipping on orders over €220.

DHL

Home delivery — €14
Free shipping on orders over €250.

🇵🇱 Poland

PACKETA

Z-POINT — €4 (free on orders over €150)
Home delivery — €8 (free on orders over €175)

🇵🇹 Portugal

MRW

Home delivery — €10
Free shipping on orders over €220.

🇷🇴 Romania

PACKETA

Z-POINT — €6 (free on orders over €150)
Home delivery — €7 (free on orders over €200)

SAMEDAY

Home delivery — €7
Free shipping on orders over €180.

FAN COURIER

Home delivery — €8
Free shipping on orders over €200.

CARGUS

Home delivery — €9
Free shipping on orders over €220.

🇸🇰 Slovakia

PACKETA

Pick-up point delivery — €4
Home delivery — €5

🇸🇮 Slovenia

EXPRESS ONE

Home delivery — €7
Free shipping on orders over €180.

🇪🇸 Spain

MRW

Home delivery — €9
Free shipping on orders over €200.

🇸🇪 Sweden

HOW LONG DOES SHIPPING TAKE?

If all items in your order are in stock

Your order will usually be dispatched within 1–3 business days after it has been placed.

Once your order has been handed over to the carrier, delivery may take up to 14 days depending on the destination and shipping method.

Tracking information will be sent to you by e-mail once your order has been shipped.

If your order contains a pre-order item

Your entire order will be dispatched once all items are in stock.

If your order contains several products with different estimated restocking dates, please follow the latest estimated date shown for the products in your order.

The release date of a product in South Korea is not the date your order will be dispatched. After release, the products first need to be shipped from South Korea to our warehouse in the Czech Republic.

Standard pre-orders are usually expected to arrive at our warehouse within 7–14 business days after their release in South Korea. Products containing special pre-order benefits may take longer.

You can always find the estimated restocking time directly on the product page.

PAYMENT METHODS

What payment methods do you accept?

We accept secure online payments by credit or debit card, Apple Pay and Google Pay.

Available payment methods will be displayed during checkout.